Contact & Support

Need help with ZHX Labs products? We're happy to help!

ZHX Labs is an independent studio focused on developing productivity tools for Indonesian professionals.

The average email response time is less than 24 hours on business days.

How to Contact Us

• Email: zhxlabs@gmail.com
• Business Hours: Monday-Friday, 9:00 AM-6:00 PM WIB

Professional Customers receive priority response within 24 hours.

FAQ — Frequently Asked Questions

How do I send proof of payment?

After transferring the funds, send proof of payment via email in the format described on the product page.

Are refunds available?

Yes, within 7 days if the product does not function as described.

How long is the license valid?

Lifetime — forever, with no additional fees.

Are updates free?

Yes, all major and minor updates are free forever.

Is my data secure?

100% — all processes are local, with no tracking or analytics.

We always love to hear from you — whether it's suggestions, criticism, questions, or just a chat about digital tools.

Learn about our vision on the About ZHX Labs page.