Privacy Policy

Last updated: December 29, 2025

ZHX Labs highly values and is fully committed to protecting your privacy. We build all our products with a privacy-first principle from the outset.

This policy is formulated in accordance with the principles of personal data protection applicable in Indonesia and international best practices.

Our Privacy Principles

• No user tracking. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools.
• No third-party advertising. Our website and products are ad-free.
• Local data processing whenever possible. All of our products (such as extensions and templates) process data directly on your device — it is not sent to our servers.
• We do not sell or share personal data. Your data is never sold or shared with third parties for any purpose.
• Only the minimum data required. We only collect your email and name during purchase — for license delivery and support.

Data We Collect

• Email and name — only when you purchase a product, to send licenses and provide support.
• Payment data — Payments are made via direct bank transfer or manual communication. We do not store credit card information, customer bank accounts, or other sensitive financial data.
• Automatic technical data — such as IP address when accessing the website (for security), but not used for profiling or tracking.

Cookies

This website does not use cookies for tracking or advertising. Cookies are only used when necessary for basic website functionality.

Data Storage & Security

Personal data is stored securely and is only accessed by the ZHX Labs team for support purposes. We use standard encryption and best security practices.

Data Retention Period

Purchase data is stored for as long as necessary for licensing and support purposes, or in accordance with applicable legal obligations.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data at any time (right to be forgotten).

Simply contact us via email support or WhatsApp, which can be found on the contact page.

Policy Changes

We may update this policy at any time. Significant changes will be announced on our website, via email, or on the terms & conditions page.

For us, privacy is not an add-on feature — it is the cornerstone of all ZHX Labs products.

This policy applies to all services operated by ZHX Labs through the domain zhxlabs.pages.dev and other official domains.

Thank you for entrusting your privacy to ZHX Labs.